Pula payment desk

Check the money route in both directions

Orange Money

Orange describes deposits, transfers, merchant payments and withdrawals. That does not prove a particular casino supports the service or uses an authorised beneficiary.

MyZaka

Mascom describes a local mobile-money wallet for sending, receiving, purchases and payments. Verify the exact merchant and limits inside the cashier.

Smega

Bank of Botswana materials identify Smega among local mobile-money products. Availability at one operator must still be checked separately.

Cards and bank routes

Check currency conversion, name matching, reversals and the evidence your bank will require for a dispute.

Five details to record

Currency: confirm the amount is denominated in BWP or record the conversion.
Beneficiary: save the legal or merchant name receiving the payment.
Reference: preserve transaction IDs outside the gambling account.
Withdrawal path: check whether funds can return to the same method.
Fees and limits: capture minimums, maximums and processing windows.

Check before funding

A familiar wallet logo is not proof that the gambling operator or payee is locally licensed.

Continue through the checked route

If payment stalls

Do not make a second payment to release the first. Build a dated record and use the complaint route.

Return to the decision journey

Frequently asked questions

Does Orange Money prove a casino is licensed in Botswana?

No. It proves only that Orange Money is a local payment service. Casino licensing and merchant identity require separate evidence.

What should I save after a casino deposit?

Save the amount, currency, beneficiary, date, transaction reference and the cashier status.